Starlink has modified its international roaming policies, creating potential connectivity issues for subscribers in Zimbabwe who utilize satellite hardware registered in other jurisdictions. According to NewZimbabwe, the company’s updated documentation now caps the Roam Unlimited plan at thirty consecutive days of use outside the primary registration location. This represents a reduction from the previous sixty-day limit. The new terms applied to new signups beginning in mid-July 2026, with existing customers shifting to the revised policy in mid-August 2026.
The adjustments primarily impact individuals who purchased Starlink kits in locations such as the United Kingdom, France, Mozambique, or Zambia. NewZimbabwe explains that many of these users adopted foreign accounts when local residential options in Zimbabwe became scarce due to capacity limits. Under the current rules, those exceeding the thirty-day threshold must either return their gear to the original registration zone, migrate their account to the current location, or switch to a Global Business tier. Other roaming tiers, specifically the 100GB and 300GB options, are now largely confined to the home region or eligible neighboring groups, pushing international users toward higher-tier plans.
Business customers utilizing the Local Priority service retain a sixty-day international window until early December 2026. Following that date, their allowance will also drop to thirty days. NewZimbabwe notes that some users encountered restrictions in September after hitting the new limits. To manage compliance, Starlink has added travel registration steps, potentially requiring users to provide passport details or other state-issued ID. The company states this verification helps ensure international users adhere to local regulatory frameworks.
Subscribers holding accounts registered directly in Zimbabwe are largely insulated from these specific roaming changes. However, those dependent on foreign subscriptions find it harder to maintain continuous access. NewZimbabwe suggests that users review their specific account conditions and status before relying on their equipment in foreign territories, as the permanent use of roaming as a substitute for local service becomes increasingly difficult.